24/7 Service

The global market never sleeps. For us, being available around the clock goes without saying. For when our customers in Malaysia are going home from work, those in Canada are just getting up. We offer you professional support for all our products. 24 hours a day, 7 days a week, 52 weeks a year. Even at Christmas. This guarantees you the highest possible security and protection from long periods of downtime.

Do you know our advantages over our competitors?

  • 4 service departments during business hours
  • remote maintenance tools, supported by telephone, enable quick diagnoses of faults and use of fault elimination services
  • monitoring (proactive monitoring of your systems and service, permanent controls, fault history reports, SMS-notification if desired)

 You can reach us during business hours

and for our customers also outside business hours

  • by telephone on +49 (40) 30611 - 400